Complaints
Submit Comments & Complaints
We take every comment seriously. After submission, we will contact you within 1-2 business days.
Complaint Handling Commitment
We commit to registering, verifying, handling, and giving feedback on every complaint. General complaints are responded to within 1-2 business days, and major complaints receive a preliminary reply within 3 business days.
Phone Complaint
0755-23054285
Working Hours: Monday to Friday 9:00-18:00